Terms and Conditions

General Terms

These Terms and Conditions govern your use of Atlantic Ace Casino and all services provided through the platform. By registering an account, you confirm understanding and acceptance of these terms in their entirety.

Eligibility Requirements

To maintain an account and participate in gambling activities:

• You must be at least 19 years of age (or legal gambling age in your jurisdiction)
• You must reside in a jurisdiction where online gambling is permitted
• You must provide accurate personal information during registration
• You must not be self-excluded from gambling services
• You must not be a politically exposed person without prior disclosure

Account Responsibilities

Players bear full responsibility for account security:

• Maintain confidentiality of login credentials
• Never share account access with third parties
• Report suspected unauthorized access immediately
• Ensure all registered information remains current
• Use only one account per person per household

Deposits and Withdrawals

Deposit Terms

• Minimum deposit: $20 CAD (method dependent)
• Maximum deposit: Varies by payment method
• All deposits must originate from accounts registered in the player’s name
• Atlantic Ace reserves the right to request source of funds documentation

Withdrawal Conditions

Verification Requirements

Before processing withdrawals, players must complete identity verification:

• Government-issued photo identification
• Proof of address (utility bill, bank statement dated within 90 days)
• Payment method verification (card photo, bank statement)
• Additional documentation may be requested

Bonus Terms

General Bonus Conditions

All promotional offers are subject to these standard terms unless otherwise specified:

• One active bonus per player at any time
• Bonuses cannot be combined unless explicitly stated
• Wagering requirements must be completed within specified timeframes
• Maximum bet limits apply while wagering active bonuses
• Violation of bonus terms results in forfeiture of bonus and winnings

Wagering Requirements

• Standard playthrough: 35x bonus amount
• Wagering contributions vary by game type
• Only bets placed with bonus funds count toward requirements
• Wagering must complete before withdrawal requests

Bonus Abuse

Atlantic Ace maintains zero tolerance for bonus abuse including:

• Opening multiple accounts to claim bonuses
• Colluding with other players
• Using betting strategies designed solely to meet wagering requirements
• Exploiting technical errors or glitches
• Any activity deemed manipulative or fraudulent

Game Rules and Fair Play

Random Number Generation

All games operate using certified Random Number Generators (RNGs) that undergo regular testing by independent auditing agencies. Game outcomes are entirely random and cannot be predicted or manipulated.

Malfunction Policy

• Malfunctions void all pays and plays
• In case of discrepancy, server records are definitive
• Players should report suspected malfunctions immediately
• Atlantic Ace is not liable for losses due to technical failures beyond reasonable control

Responsible Gambling

Player Protection Tools

Atlantic Ace provides several tools to support responsible gambling:

• Deposit limits: Set daily, weekly, or monthly caps
• Session reminders: Alerts after specified playing time
• Reality checks: Periodic notifications of time and money spent
• Self-exclusion: Temporary or permanent account closure
• Cooling-off periods: Short-term breaks from gambling

Self-Exclusion

Players may request self-exclusion for periods of 6 months, 1 year, or permanently. During exclusion:

• Account access is blocked
• Marketing communications cease
• Exclusion cannot be reversed during the selected period
• Permanent exclusion is irreversible

Problem Gambling Resources

If gambling becomes a problem, contact:

• ConnexOntario: 1-866-531-2600
• Gamblers Anonymous: gamblersanonymous.org
• Responsible Gambling Council: responsiblegambling.org

Privacy and Data Protection

Information Collection

Atlantic Ace collects personal information necessary for:

• Account creation and verification
• Transaction processing
• Regulatory compliance
• Marketing (with consent)
• Service improvement

Data Security

All personal and financial data is protected through:

• 256-bit SSL encryption
• Secure server infrastructure
• Access controls and monitoring
• Regular security audits
• Compliance with data protection regulations

Limitation of Liability

Atlantic Ace shall not be liable for:

• Losses resulting from player error or misunderstanding
• Technical failures beyond reasonable control
• Third-party actions or service interruptions
• Unauthorized account access due to player negligence
• Indirect, consequential, or special damages

Amendments

Atlantic Ace reserves the right to modify these terms at any time. Significant changes will be communicated via email or site notification. Continued use following amendments constitutes acceptance of updated terms.

Governing Law

These terms are governed by the laws of the jurisdiction in which Atlantic Ace operates. Disputes shall be resolved through arbitration before pursuing legal action.

Contact Information

For questions regarding these terms:

• Email: support@atlanticace-casino.ca
• Live Chat: Available 24/7 through the website