The VIP Club at Atlantic Ace Casino recognizes and rewards dedicated players with an escalating tier system that delivers increasingly valuable perks. From boosted loyalty point earnings to personal account managers and invitation-only events, membership transforms your gaming experience into something truly premium.
How the VIP Program Works
Every wager you place at Atlantic Ace earns loyalty points that serve two purposes: advancing through VIP tiers and exchanging for bonus cash. The more you play, the faster you climb, and each new level unlocks enhanced benefits that make your gaming sessions more rewarding.
Earning Loyalty Points
Points accumulate automatically based on your betting activity:
| Game Type | Points per $100 Wagered |
|---|---|
| Slots | 5 points |
| Live Casino | 3 points |
| Table Games | 2 points |
| Video Poker | 2 points |
Higher VIP tiers multiply your earning rate, accelerating progression the further you advance.
VIP Tier Structure
Atlantic Ace features five distinct VIP levels, each offering progressively better rewards:
Bronze Tier (Entry Level)
- Required points: Start here
- Point multiplier: 1x
- Exchange rate: 100 points = $1
- Benefits: Access to promotions, customer support
Silver Tier
- Required points: 5,000
- Point multiplier: 1.2x
- Exchange rate: 90 points = $1
- Benefits: Weekly reload bonus (50% up to $200), birthday bonus
Gold Tier
- Required points: 25,000
- Point multiplier: 1.5x
- Exchange rate: 75 points = $1
- Benefits: Dedicated account manager, monthly cashback (10%), higher withdrawal limits
Platinum Tier
- Required points: 100,000
- Point multiplier: 2x
- Exchange rate: 60 points = $1
- Benefits: Exclusive tournament invitations, customized bonuses, priority withdrawals (same-day processing)
Diamond Tier (Invitation Only)
- Required points: 500,000+
- Point multiplier: 3x
- Exchange rate: 50 points = $1
- Benefits: Personal concierge service, luxury gifts, VIP event invitations, bespoke reward packages
Exclusive VIP Benefits Explained
Personal Account Manager
Gold tier and above members receive a dedicated account manager who serves as your direct casino contact. This professional assists with:
- Customizing bonus offers to your preferences
- Resolving any account issues promptly
- Arranging special promotions on request
- Providing early access to new games
- Coordinating VIP event participation
Priority Withdrawals
Standard withdrawals process within 24-48 hours. Platinum and Diamond members enjoy expedited processing:
| Tier | Withdrawal Speed |
|---|---|
| Bronze-Silver | 24-48 hours |
| Gold | 12-24 hours |
| Platinum | Same day |
| Diamond | Instant (up to $10,000) |
Exclusive Events
High-tier VIP members receive invitations to special events including:
- Online tournaments with private prize pools
- Live casino events with dedicated tables
- Seasonal celebrations featuring bonus packages
- Real-world experiences (concerts, sporting events, travel packages)
Loyalty Point Redemption
Accumulated points convert to bonus cash through the casino cashier. The exchange rate improves as you advance through tiers:
| Tier | Points for $10 |
|---|---|
| Bronze | 1,000 |
| Silver | 900 |
| Gold | 750 |
| Platinum | 600 |
| Diamond | 500 |
Redemption Rules
- Minimum redemption: 500 points
- Points expire after 90 days of inactivity
- Converted funds credited as bonus money
- Standard wagering requirements apply (20x)
Maintaining Your VIP Status
VIP tiers operate on a rolling evaluation period:
- Status assessed every three months
- Maintain 75% of tier points to retain level
- Falling below threshold drops you one tier
- Activity during evaluation counts toward next period
Tips for Tier Maintenance
Focus on consistent play rather than sporadic large sessions. The point system rewards regularity, and maintaining your status preserves the benefits you’ve earned.
VIP-Exclusive Promotions
Members at Silver tier and above access promotions unavailable to general players:
- Double point weekends (monthly)
- VIP-only reload bonuses (higher percentages)
- Cashback boosts during promotional periods
- Free spins packages on new releases
- Surprise rewards delivered to loyal players
Becoming a VIP Member
Every player automatically joins the VIP program upon registration. Your journey begins at Bronze, with advancement based purely on playing activity. There are no applications or fees involved.
Accelerated Progression Tips
- Focus on slots for maximum point earning
- Play consistently rather than in rare large sessions
- Take advantage of multiplier promotions when offered
- Never let points expire through extended inactivity
- Contact your manager (Gold+) for personalized advancement advice
Important: VIP status is tied to your account and cannot be transferred. Always play on your registered account to ensure points accumulate properly.
Contacting VIP Support
Bronze and Silver members use standard support channels. Gold tier and above reach their personal manager through:
- Direct email (provided upon tier achievement)
- Priority live chat queue
- Scheduled callback requests
- In-app messaging system
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